90% of consumers say positive reviews have influenced their purchase decisions. Businesses with excellent online reviews tend to attract more consumers.
It’s easier and cheaper to attract customers to your brand if they already know about it. By improving your online reputation, your audience will begin to feel like they are a part of your brand before they even have a need to purchase anything from you. Companies with a good reputation can spend less on marketing and advertising than other firms.
Survey isn't the only way to get feedback from your customers. If you manage your online reputation, you can turn reviews into insights to help you grow your business and understand what your customers think of your product. No time wasted on surveys, just insightful data.
No matter how well-written or persuasive your website copy, it will never have a greater impact than the assurance of being able to trust your business through reviews from real customers. Customer reviews provide social proof that your business is credible and honest. When people trust you, they're more likely to make a purchase and return.
We all know crises are inevitable. Crisis happen to the best-run businesses and organizations. When they do, it's important to know how to get back on your feet. But how can you recover if you don't know about the crisis until it's too late? Don't risk your reputation and the future of your business. Start preparing.
More than half use it to search for your brand, hence, you need to have a positive and strong reputation to win the competition
Tell your story through your owned media. Having owned/sister media helps you gain the Search Engine Authority that increases the ranking and brand visibility you need. You can focus on building a strong and personal relationship between your business and your customers. And to make sure you get the most out of the stories you want to share, we'll also optimize your Press Releases.
We provide you with the tools and resources you need to confidently operate your business and build your reputation. We offer proactive defense of brand reputation, and predictive analysis of trending issues to mitigate risks by staying one step ahead of the game.
A crisis can happen any time and it's important to be prepared. Our team of experts will help you plan now and stay safe later on. The first step is strategizing, then we'll launch your counter-narrative and distribute it where you need it most. When all else fails, we'll optimize your crisis management strategy for the best possible outcome.
A recent study found that a company's online reputation is so critical to their success, but there's not enough time or resources for minor details like managing reviews or burying negative article. You've been let down by a negative review or have a bad reputation online. You don't need to lose anymore customers. Our SEO services will increase your trustworthiness and credibility to restore your customer base.
Command Center is a comprehensive, real-time customized insight dashboard that shows you in-depth data about your business reputation. Command Center makes it easy for you to spot the information you need, in the moment you need it. Save hours and hours by getting a bird's eye view of what your customers say about your business.